AFTER SALES SERVICE

Our obligation for a technically complete, according to the principles of the art and technical experience, heating/cooling installation, within specific time-frames, does not end with the completion of the project. Our technicians avail modern equipment to diagnose faults and test the machines to save time.

Our crews continue to respond to customer needs concerning both the maintenance and repair of machinery equipment for existing facilities (after sale service).

Response in case of failure is immediate. A. PAPPAS LTD undertakes, upon notification by the customer, to respond to emergency damages within 24 hours in the Prefecture of Attica and 48 hours for customers in the rest of Greece. Depending on the criticality and the extent of damage, we also provide telephone support aimed at prompt service.